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Café & Snack'ing du Pont de la Loire


Sainte-Eulalie
17/04/2024: I don't know if it says American on our front, but the prices charged do not correspond in any way to the quality of the products served (ultra expensive), frozen bread and hard as wood almost inedible, baked potatoes certainly several days old reheated in the microwave, barely warm, decent meat but no need for cooking so if you like meat other than what it is served to you, well you do with 🤷 porcini sauce certainly also frozen and reheated in the microwave. There were two of us so not a big order for desserts with only two choices and again they made a mistake. utopian service carried out by whoever wanted it at the bar, to the first one who had the time I don't know if it's because we had a Wonderbox gift voucher, but the welcome didn't live up to the pretension. if they don't want to work with these organizations why do they take them. To avoid there are much better things slightly further away.
11/04/2024: We booked our stay via the SMARTBOX platform “A thousand and one nights of charm”. To begin with, we note that the photos in the ad do not correspond at all to the duplex provided to us. The offer included: for 2 people: 1 night in a duplex, 1 welcome drink, a 3-course dinner menu, 1 breakfast. Instead of dinner, we had 1 meal tray served in the accommodation, the welcome drink was not offered to us and regarding breakfast, we were given 1 loaf of bread wrapped in cellophane. The cleanliness of the accommodation needs to be reviewed (cobwebs, dishwasher: unpleasant smell and dirty plate inside, the cutlery was sticky. We had booked 2 additional nights because there was a restaurant, but it is currently closed, and no information on this level was communicated to us. It would be wise to warn us so that we can organize ourselves. The owner only communicated with us by email. The morning of our arrival, we received an email telling us that bath towels were not provided. It would be good to send this type of message before the big day, this would avoid being caught off guard if you haven't seen the email before departure. Proposal to improve on the owner's side: 1 - Provide a telephone number in the event of a problem, 2 - improve communication so that all information is transmitted before the arrival of customers and not on the same day positive point: friendly welcome.

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