Découvrez le meilleur restaurantde cuisine autres cuisines en La Francheville
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7,5
3513 Avis |
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McDonald's
La Francheville
18/10/2026: Really nice place 😊 with a great atmosphere, I recommend you go there
18/10/2026: I am very disappointed by this establishment's lack of consideration for its customers.
Being a loyal customer doesn't entitle you to preferential treatment, but it certainly does entitle you to a minimum of attentiveness, respect, and professionalism.
What bothers me most isn't that a mistake might be made, but the inability to listen to a complaint and provide a constructive response.
A manager is supposed to lead by example, know how to handle a conflict, and above all, strive to satisfy their customers rather than stubbornly clinging to their position.
Business isn't just about taking payments. It's also about recognizing a problem, taking responsibility, and maintaining customer trust.
By taking customers for granted, they shouldn't be surprised to see them leave.
Loyalty is built over time, but a few minutes of poor management are sometimes enough to destroy it.
It's a shame to have to resort to such measures for a simple lack of business acumen.
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