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02/07/2026: We've ordered (click and collect) several times now, and if you don't check, you don't receive everything you paid for! This is clearly an oversight, or even theft (if you don't check). Furthermore, there's absolutely no decency to apologize for these oversights! No gesture of goodwill whatsoever. We've always been customers, but things are only getting worse with these oversights with every order and the poor manners of the employees (including the manager).

01/07/2026: The staff are still just as unpleasant. No greeting when we arrived at the counter to pick up our ice cream, no smile. We could tell she didn't want to work there, but when you work in the food industry, that's the least you can expect. We waited 20 minutes before anyone came to us, which is unacceptable for a fast food restaurant. The wait is much shorter in a traditional restaurant.