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7,5
1605 Avis |
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McDonald's
Carspach
11/10/2026: I've been coming to this McDonald's for about ten years, and I just found out on my way there that the happy hour offer is gone... What's going on? You're not already making enough money off people without removing the only worthwhile offer... The quality of the food has been declining for years, and the service is even worse... Honestly, I'm disgusted... Goodbye McDonald's
09/10/2026: I ordered takeout this evening from the Carspach restaurant.
Order 4092 (€56.30).
As always, the wait was long even though the restaurant was far from full.
When the order arrived, I checked it (we've known the place for years). The McWrap was missing. I went to point it out at the counter, without bringing my bag back! The staff clearly didn't trust the customer, since they took my bag without a word and brought out all the sandwiches... The fact is, the McWrap was missing.
Since the staff are used to making mistakes, we ordered it again immediately!
They gave me back my bag, and 5 minutes later, I got the missing sandwich, without any apology or courtesy (typical, it's McDonald's)!
When I got home, I noticed that the other sandwiches and the fries were barely lukewarm.
The best part of the whole story was the behavior of the manager for the evening (a petite blonde with glasses who was probably taking her break with her boyfriend, and it must have given her muscles, or wings, I'm still not sure!). While I was waiting for my order, she was loudly ordering her colleagues around, telling them to be quieter; then she was complaining about this person, and then that one! When the server put my sandwich in my bag, I said aloud: "With our sincerest apologies for the oversight and the wait!" The manager gave me a rather disapproving look, adding: "Of course!" I pointed out to her that it would have been nice if that had come from the server to the customer, and not from the customer themselves, ironically! She politely suggested I stay away from your restaurant!
At McDonald's, you don't come for the staff's politeness, you come to eat a sandwich.
However, since the customer is king, they deserve a minimum of respect from the McDonald's employees, who do nothing but complain!
If you need another negative review on Google, we'd be happy to provide it!
It won't change your life or the restaurant's business, but it still highlights the restaurant's lack of politeness and respect towards its customers, who pay to be mistreated!
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