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26/09/2026: Very disappointed with this drive-thru experience. Order placed at 4:12 PM and picked up at 4:30 PM, meaning an 18-minute wait. I should point out that it was 4:00 PM, so outside of the usual peak hours associated with lunch or dinner. It wasn't a rush hour. On top of that, there was an error in the order. Despite these two problems—the wait time and the order error—no compensation was offered. I understand that a wait can happen occasionally, but in this specific case, the times were clear: 4:12 PM → 4:30 PM, with the added bonus of an incorrect order and no compensation offered. A particularly disappointing experience, especially considering it was at a time when customer traffic cannot be cited as an explanation.

22/09/2026: Great experience at the McDonald's Auterive drive-thru! 😊 I was served by Émilie, who was very courteous, kind, and welcoming. It's really a pleasure to have such a pleasant person working there. Thank you to her for the warm welcome! 😊 My order was given to me by Matheo, who was very friendly and smiling. It was a pleasure, and I'll be back thanks to them. I took the liberty of asking them their names, which they didn't refuse. It was a great evening. 😊