Découvrez le meilleur restaurantde cuisine autres cuisines en La Ville-Aux-Dames
Découvrez le meilleur restaurant sur RestoRanking
Ordonner par
Restaurants proches
|
4,2
1228 Avis |
|
McDonald's
La Ville-Aux-Dames
29/01/2026: Officially the WORST McDonald's I've ever experienced in my life.
So many problems, one after another:
- Cold food for our friends, wavy fries mixed with reheated regular fries—absolutely disgusting.
- An order placed for takeout when it was for dine-in, which sat on the counter for 35 minutes without anyone batting an eye.
- No self-reflection; they blamed us until we showed them the receipt.
- The staff were clueless, talking rudely to customers as if we weren't even there.
And finally, the WORST part of it all: They "offered" me an apple pie as compensation, which I opened later after leaving because they politely ushered us out before we could finish. Imagine my surprise and disgust when I discovered it had already been eaten! A bite mark, a quarter of the dessert missing, a complete SCANDAL!!
This McDonald's is incredibly lucky we didn't film the whole thing and that we didn't receive a complaint for this utterly deplorable act. I'm speechless at such a lack of professionalism, civic-mindedness, respect, and basic manners...
You'd be better off driving a few extra kilometers to Burger King.
29/01/2026: We arrived on January 28th at 10 PM with friends, and the app told us "Closing at 11 PM." Nothing foreshadowed the disaster that awaited us. First, a completely lost employee who didn't know what customers' orders were and came over to ask if it was ours. 15 minutes to receive the first two orders, great? COLD burgers, accompanied by leftovers from the fryer, a real mess with no logic whatsoever where we didn't even know if we had ordered fries or wavy fries. Oh, sorry, the fries were cold too. The nuggets were barely lukewarm, probably cooked 20 minutes earlier, and half rubbery. In the end, a disastrous experience. But it didn't end there! Our other two orders were cold but at least they arrived. Gone. 10 minutes, 15 minutes, 25 minutes, 30 minutes! We saw two women arrive long after we had been served. So we complained. SURPRISE! The order had been ready at the "takeout" counter for ages, and no one seemed surprised to see a bag sitting there getting cold without anyone picking it up. It turns out it was a mistake on the part of the staff. We then asked them to reorder because it was completely cold. "The kitchen is closed"... An excuse that might have been believable if we hadn't gone back to the counter 5 minutes later to see them preparing two magnificent, piping hot burgers. What did we get as compensation? A generous second Apple Pie. WOW, THANKS FOR THE BUSINESS SPIRIT! BUT SURPRISE! Once outside and far from McDonald's, we opened this famous Apple Pie, and to our great surprise, it had already been eaten and was missing a piece. In short: delays, cold, no gesture of goodwill, and lazy and extremely unprofessional. RUN AWAY!
Special mention to the employee who, upon seeing a spilled tray, thought, "Oh, they'll clean it up tomorrow." Outrageous, and a complete lack of empathy.
Avoid this place at all costs. I think eating on your toilet would be more pleasant; at least you'd serve yourself and avoid unnecessary hassles.
1