Les meilleurs restaurantsde cuisine autres cuisines en Villeneuve-Sur-Lot
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Restaurants proches
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5,7
253 Avis |
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Restaurant Le Fado
Villeneuve-Sur-Lot
15/08/2026: The restaurant is clean, the service is pleasant, and hygiene is excellent. The sandwiches are good and well-prepared. I recommend it!
15/08/2026: Absolutely fantastic, the best tacos in Villeneuve-sur-Lot!
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5,2
1394 Avis |
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McDonald's
Villeneuve-Sur-Lot
08/09/2026: Disgraceful customer service.
My order was nearly €50: a whole bag of fries was missing.
I live 20 minutes from McDonald's. I tried calling to avoid making the trip again: impossible, they explained that during rush hour, the phone line wasn't working.
The result: 20 minutes there + 20 minutes back, fuel wasted, and 40 minutes lost trying to get back what I'd already paid for.
When I got there, they simply remade the fries and offered me… an ice cream as compensation.
I explained to the manager that my children were waiting for me at home and that after another 40 minutes, their five hamburgers were obviously cold. Since the mistake was the restaurant's, I thought it was only fair that they remade the hamburgers so my children could eat their meal hot.
Refused. I finally left with fries and four ice creams as "compensation," only to find my five cold hamburgers back home.
Making a mistake with an order can happen, that's not even the issue. What's unacceptable is how it was handled: no real effort to address the problem, no gesture commensurate with the 40-minute drive caused by their error, and above all, a manager I found completely uncooperative and uncomprehending.
€50 for the order + 40 wasted minutes + a round trip by car = a cold meal for the whole family.
At that price, we have the right to expect a minimum of consideration when a mistake originates from the restaurant.
07/09/2026: Half the order is missing, no big deal.
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