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KFC
Jouy-Aux-Arches
27/09/2026: Came on Saturday, September 26th in the evening around 9pm, for a takeaway meal for two. I decided to pay in cash. The order total was €45.75. I gave the person at the counter (a fairly tall man) five €10 bills to settle the amount, and he asked for the remaining €5.75. Since I was with someone, I didn't pay attention and gave him the extra amount because I figured a counting error could happen (mistakes do happen). My companion didn't ask for the receipt, but as I stepped away from the counter, I counted the number of bills I had left (knowing I had €100 in cash in €10 bills), and I realized there was more than half the amount, so €50. I went back to the counter to ask for my order receipt, and they asked me to wait while they found it, or some other excuse they gave me. Meanwhile, my companion went to the restroom and found it completely filthy... (I'm starting to understand why train stations...) SNCF (the French National Railways) charges for the toilets (at least theirs are always clean...).
Having ordered takeout and ice cream for dessert, and not living in the next town over, we decided to go home to eat our meal. We asked to pick up our order, which had been ready for a few minutes, while waiting for the receipt that never came back...
When we got home and it was time for dessert, which was separate from the rest of the hot food order (I feel I should point that out), I found a French fry in my dessert... I have absolutely no idea how it got there, considering the French fry and ice cream sections aren't kept in the same place in the kitchen, so...
All of this combined is really a lot for a single order: a waiter at the counter pocketing a €10 tip all by himself, taking advantage of people's carelessness, filthy toilets, and finding French fries in ice cream. It's unacceptable!!
I'm never going back there, avoid it at all costs!!
And a word of advice: if you do go and pay in cash, make sure you remember the exact amount to pay at the machine (take a picture of it because apart from the receipt with your order number, you won't get anything else at the machine) and carefully count the number of bills and the amount you give to the person at the counter, otherwise they'll steal money right under your nose!!
27/09/2026: I come to this KFC regularly and I'm never disappointed 👍
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