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01/10/2026: Extremely disappointing experience at the McDonald's drive-thru in Mondelange. I don't usually leave negative reviews, but this experience deserves to be reported. The service was poor from beginning to end, with particularly unpleasant staff and a very unprofessional attitude, especially from the person at the drive-thru and the manager. On Thursday, October 1, 2026, at 8:30 PM, I ordered a box of 20 nuggets. After about a 20-minute drive home, I noticed that the nuggets were clearly reheated, poorly prepared, and carelessly presented. For an order that had just been served, this is simply unacceptable. The most shocking thing, however, was the reception I received when I returned to calmly report the problem. Instead of looking for a solution or even acknowledging the issue, they mocked me and laughed with the person who had just mishandled my order. A manager should be there precisely to handle this kind of situation with respect and professionalism, but I don't understand how she can be a manager if she doesn't even know how to manage. The customer is clearly not considered here as someone who deserves respect or satisfaction. Between the quality of the order, the staff's attitude, and the way my complaint was handled, it was a particularly bad experience. I absolutely do not recommend this McDonald's and I certainly won't be going back. It's a shame I can't give zero stars.

01/10/2026: We just ordered a box of 20 veggie nuggets tonight, and it was already a hassle to get them. The girl at the drive-thru told us they "don't make them here"??? I order them every time I come? Then she told us she had to ask a manager, and came back saying it would take some time because they needed to be cooked... unless I'm living in another world, up until then everything seemed... logical? I moved the car to the last window and they gave me the box of 20 nuggets RIGHT AWAY, which is weird considering I was told there would be a wait. EXCEPT that when I got home, I opened my box of nuggets, and they were as hard as concrete. Literally, if I dropped one, I'd be afraid of breaking a tile, and that's an understatement. My husband finds himself having to get back in the car and return to the McDonald's in Mondelange to try and exchange this magnificent box of nuggets that has been cooked and reheated I don't know how many times, and of course I call 7 times and nobody answers.