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28/03/2026: I went to McDonald's today for a "table service" order via McDonald's+. The notification that my order was ready appeared, followed by a notification that a crew member was bringing my order. Ten minutes passed, and still nothing. I went to the counter; the tray hadn't moved, even though the restaurant was empty. They were just too lazy to look for the right table. As a result, the sundaes were melted despite the freezing cold. Absolutely ridiculous... Don't boast about a service you don't intend to provide. It's absurd to prepare the order and then not bring it back. How long would I have waited if I hadn't gone to check? Of course, the crew member who was there wasn't even able to say hello, apologize, let alone remake the order! Don't bother sending me your usual copy-pasted response; that's not how you handle a complaint.

26/03/2026: Fast table service. Order as ordered. Employee Ulrich was fantastic 🤩