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12/09/2024: I order a menu including cheddar fries. Unfortunately I noticed that the cheddar was cold. I go to the staff and ask them if it is possible to reheat it for me (without causing controversy). One of the men approaches the kitchen asking why the cheddar is cold and is told “because it just came out of the fridge.” I ask again if it is possible to reheat it and I am told “NO”. I pay for something cold and they refuse to heat it for me. Never seen before!!!! We should perhaps add new training to staff on customer loyalty and satisfaction! That’s not their strong point, believing Google reviews…

12/09/2024: I am served cheddar fries with cold cheddar, I simply ask to reheat it for me, I am told “no” and when the waiter asks in the kitchen if it is normal for it to be cold, he is told, “well yes it is just out of the fridge”…. Is it normal or is it just in a McDonald's that thinks it makes good food when it really stinks?