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4,8
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McDonald's
Carrieres-Sous-Poissy
20/07/2026: Mixed experience. The service was fairly quick, and the staff were friendly.
But there were many mistakes. One order was a double cheeseburger with no bacon, which was corrected on the spot.
When I got home, I realized I'd paid extra for an Oasis Boba, but I only received a regular Oasis Boba...
On the plus side, the changes were made.
20/07/2026: Hello,
I placed a delivery order last week. Upon receiving it, the Coke had spilled in the bag and was completely soggy, making it undrinkable, both food and drinks.
Today, I placed another order and paid extra for the FIFA glasses. The result: they were missing from the order.
So I called the restaurant to report the problem. They told me that "it happens" and that if I wanted the glasses, I would just have to come and pick them up. This is not the service I paid for when I chose delivery.
And don't even get me started on the customer service: the person on the phone was incredibly dismissive, telling me, "Yeah, well, it happens, sometimes you forget."
Two orders, two problems, and customer service that makes absolutely no effort to find a solution. This is very disappointing and falls far short of the expectations one has for a brand like McDonald's.
In the end, I paid delivery fees, service fees, and an extra charge for the FIFA glasses, but the order I received simply didn't match the one I ordered. This is unacceptable. Which, by the way, isn't an isolated incident at this McDonald's.
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