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Le Chat Bleu
Sainte-Adresse
02/04/2024: What a desappointment,
Having already been to Le Chat Bleu, and having had good memories of it, I returned to this restaurant.
Online booking. We tried to call to add 1 place, no answers despite 3 calls.
Once we arrive, we receive a rather cold welcome, we start being told that "it's not going to be possible", then a "go see if you can squeeze in up there".
The table only had 5 place settings, despite our reservation for 7, and a chair was missing.
When we took our order we were told: "No food this evening, only burgers, we're not making falafel fries either. We're not turning on the fryer, it's too hot".
No more excuses.
Quick look around, the customers behind us had fries. We are told that "yes but then it was seen with the boss".
We then ask for the accompaniments with the burger. "Nothing.".
We are served, then she continues her service and comes back with fries for other customers?
The moment of the bill comes when we are asked about our satisfaction, what audacity to answer "no",
response not at all admissible a priori, since "the food was good, wasn't it?".
But when we have service like this, yes we have the right to be unhappy otherwise we would have taken takeaway.
As a bonus, “but it’s a heatwave, you have to think about the people who work”, a heatwave at 20°C.
When we ask for explanations about the fries served at the tables next to us, they are “oven fries”
therefore of "less good quality" and "there would only have been enough for 6", apologies to be reviewed.
In short, half of the menu available (also depending on weather conditions), but good food nonetheless. Above all a big lack of professionalism on the part of the staff.
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