Découvrez le meilleur restaurantde cuisine française en Brognon

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7,5
1310
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La Croissanterie - AUTOGRILL Lafayette Lorlanges A75


Brognon
18/07/2026: Waiting time for parking and toilet (70 women in front of us in line). Dirty toilets, loose faucets. Hopeless. Hope they also get more toilets with their renovation.
25/06/2026: A very bad experience at La Croissanterie in the Dijon motorway service area. From the moment I arrived, the welcome was particularly unpleasant. The waitress was unfriendly and clearly gave the impression that the customers were bothering her. A minimum of courtesy would be appreciated, especially in an establishment catering to travelers. The prices are also excessive: nearly €3 for a simple pain au chocolat. The prices are already difficult to accept, but the most problematic aspect is the lack of transparency in the pricing. The products on display do not always clearly correspond to the prices shown. The signs are far from the items in question, filled with asterisks and barely legible text. It is virtually impossible to know exactly what you are going to pay before reaching the register. The set menus are just as confusing. Their contents are not clearly explained, and once you get the details, they contain very little information. Everything seems designed to complicate understanding of the offer rather than to properly inform the customer. To top it all off, I noticed an additional charge of €0.50 that didn't correspond to the menu I had chosen. No clear explanation was given. Given the numerous ambiguities in the price and menu display, I filed a complaint with SignalConso and the DGCCRF (French Directorate General for Competition Policy, Consumer Affairs and Fraud Control) so that these practices can be investigated. Between the appalling service, the exorbitant prices, the misleading display, and the billing errors, this stop was a very bad experience. I strongly advise against this establishment. Edit: Hello Gregory, I acknowledge your response, but it still doesn't address the core issue. I was charged €0.50 more than the price corresponding to the menu I had chosen. This surcharge was not indicated anywhere: neither on the product displays, nor on the menu boards, nor when placing my order. I only became aware of this at the time of payment, and judging by the numerous negative reviews, I'm not the only one this has happened to... As a customer, I feel I've been wronged, even scammed, since I paid an extra charge that wasn't clearly displayed or announced. This complete lack of transparency is unacceptable. It's precisely because of this undisclosed discrepancy in billing and the lack of clarity in your information that I filed a complaint with SignalConso and the DGCCRF (French Directorate General for Competition Policy, Consumer Affairs and Fraud Control). A personalized response explaining the origin of this additional €0.50 would be more helpful than a standard message.

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