Découvrez le meilleur restaurantde cuisine française en Bettancourt-La-Ferree

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Courtepaille


Bettancourt-La-Ferree
03/09/2026: A charming little restaurant with a cozy, wood-fired ambiance. Friendly welcome, excellent waiter. The wood-fired dishes offer flavors you won't find in other restaurants. Excellent value for money. A delightful surprise. We'll definitely be back.
10/08/2026: Catastrophic experience!!! It's a shame I can't give zero stars. Staying at the Ibis hotel, we had dinner this Saturday evening for two to celebrate one of our birthdays. We ordered aperitifs (a pastis and a kir), a rib-eye steak with two glasses of wine to accompany it, and a half-bottle of sparkling water. The waitress brought us the rib-eye steaks, which were black (being the daughter of a traditional butcher, I have serious doubts about the quality of said steak). I asked her where our aperitifs were; she said she had forgotten them and immediately went back to the kitchen, bringing them back to us five minutes later. We asked her if she really thought a pastis was appropriate with a ribeye steak (unless you downed it in one gulp to keep the steak from getting cold). She got annoyed, claiming she was doing everything herself and couldn't possibly think of everything. We refused the pastis and kept the kir, which we shared. We went to complain directly to a waiter at the bar who said he would look into it, but NO ONE came to our table again, and we never saw the two glasses of wine we ordered. Faced with such incompetence, we decided to cut our meal short, skipping dessert and coffee, and asked for the bill. We were glad we checked it before paying because we were charged for the pastis and the two glasses of wine. The nerve! We asked if it was a joke, the bill was corrected, and the kir and half-pint of sparkling water were offered (which seemed like the bare minimum). We left the restaurant, met with complete indifference from all the staff and without an apology, at least from me. Only our neighbors at the next table were outraged. A disastrous birthday evening, thankfully salvaged by the charming Maëlys from Ibis, with whom we had a very pleasant chat. Thank you, Maëlys. Obviously, we are not thanking Courtepaille for this ruined evening. We could have accepted everything if a manager had come to our table and offered a solution, but that didn't happen. The staff needs to be reviewed or trained. Thank you for your response. I am also surprised because we immediately spoke to two servers. One of them said he would speak with a manager and come back to see us, but apparently neither of them did so right away, since neither of them returned, and we had the unpleasant feeling of bothering you. And no, my partner did receive an apology, but I did not. In this case, it is only right that all affected customers receive an apology. Thank you for your gesture of goodwill, which, once again, seems to me to be the very least you could do. Please review this with your team.

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