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02/02/2026: Another disappointing experience at this pickup point. My Chronopost parcel was marked as delivered, but the person there refused to scan my QR code and claimed not to have it, without actually checking. After Chronopost intervened, the parcel was finally located. On top of that, the service was unfriendly, and unfortunately, this isn't the first time. A little more professionalism and courtesy would be appreciated.