Découvrez le meilleur restaurantde cuisine française en Ouchamps

12/09/2024: Stay away from this hotel!!! This hotel claims to be a 4-star hotel, however the reality could not be further from this. The “service” is the worst I have ever experienced in a hotel and is less than 1 star. Everything at this place is only about making money, everything else is secondary to that. Making money should be a consequence of the service and product you offer, not the other way around. Last week I stayed here for 1 night. I was treated very rudely by both the hotel manager and the manager of the restaurant. I had given the wrong credit card number by accident when I booked a room directly with this hotel the day before the overnight stay. Upon arrival at 5 PM, I offered to pay for the room in advance and give my driver's license as collateral. The hotel manager acted very difficult and treated me rudely. Even though I had paid the room in advance and surrendered my driver's license, he insisted that I provide the correct credit card information. Due to circumstances, I needed my partner for this who was not available at that time. I told the manager I would bring the details later that day by 10 PM. I ordered room service. The restaurant manager came to bring my food and since there was no table in the room to eat at I told him to just put the tray on the bed. He toppled the bottle of Coke and it fell over the plate of food on the bed. The food was scattered all over the tray. He just left everything like that. As he stayed in my room he started again that I should give the credit card information at the reception desk. It was only 7:15 PM. He said I had until 10 PM and otherwise I had to leave the hotel. When I reported to the front desk with the correct credit card information the receptionist also told me to pay for the food right away?!?!? As a result of this horrible experience, I waived breakfast and left in the morning without eating. They offer room service but not the facilities to make decent use of it. At night as I lay in bed and tried to sleep, there was a cockroach in my bed. I had to kill this one before I could try to sleep. I lay awake for a long time that night from these unpleasant experiences in the hotel. The staff (including the managers) speak very poor English so having a conversation is difficult. Making an official complaint to the hotel proved impossible so I would like to save everyone from coming to this hotel by writing a bad review. Please stay away from this place because this place is all about money and the hotel staff. A hotel is a service you provide to your guests and make money from it, not the other way around. Bad, bad, bad!

11/09/2024: We spent two days in this establishment as part of our business seminar. Everything is there to have a pleasant time: setting, quality of service, smiling staff always ready to help you, excellent food and wine... A moment of happiness in a green and relaxing setting! A little unusual side thanks to the possibility of sleeping in a lodge! 🤩