Les meilleurs restaurantsde cuisine française en Sury-Aux-Bois

26/01/2026: Extremely disappointing experience and a complete lack of professionalism. My husband had booked and planned a surprise Christmas night at the Hôtel Chicamour in Sury-au-Bois, in direct agreement with the manager. Everything had been organized in advance. Upon our arrival, the hotel was completely closed, with no one to greet us, and we had children and luggage. The manager was unreachable and didn't even bother to call back. Several days later, my husband had to follow up. The manager then provided incoherent and clearly false explanations, mentioning an employee who was supposed to be there, then his dismissal, promising to get back to us… which he never did. A month later, still no news. When we called again from another number, the story changed once more. No honesty, no taking of responsibility, no gesture of goodwill. This establishment hosts weddings and events: based on our experience, reliability is clearly lacking. A huge disappointment, especially for a family moment that was supposed to be exceptional.

22/01/2026: Absolutely unreliable. I wanted to surprise my wife and two children for Christmas, and I was sorely mistaken! After several attempts to contact the owner in early December, I booked a dinner, overnight stay, and breakfast for December 26th. Everything seemed fine. On the day, we entered the courtyard, and I happily announced to my family that we were going to spend the night at the castle. A few meters later, the surprise turned sour as we found the establishment... closed! I tried calling the owner several times at the time, but he never answered. We had to leave. On January 5th, I called the owner again, who feigned surprise and mentioned staffing problems. I told him to look into the situation and call me back. No response. On January 9th, I called him again, and he told me he had to meet with his "offending" employee that afternoon to fire him and that he would call me back that evening. No response... He then stopped answering my calls. I tried again on January 22nd, but to no avail. However, my wife was able to reach him without any problem using her number that same day. He then launched into incoherent explanations that didn't hold water. This gentleman seems very friendly on the phone, but don't be fooled: affable, but unreliable! In short, if you don't want your wedding or event to be a disaster: run away!!!