Découvrez le meilleur restaurantde cuisine fruits de mer/poisson en Nanterre

15/09/2026: My mother and grandmother went to this restaurant on Sunday. Unfortunately, my grandmother choked and became completely unable to breathe before losing consciousness. A nurse who was among the customers immediately intervened and began CPR. She requested a defibrillator, but the restaurant did not have one. The fire department then arrived to try to resuscitate my grandmother. In such a dramatic and traumatic situation, my mother, completely panicked and in shock, still had to pay the bill. I understand that the staff follows standard procedures, but given the exceptional gravity of the situation, the least they could have done was show some compassion and spontaneously offer a discount or, at the very least, acknowledge what had just happened. I also question the absence of a defibrillator in this establishment and its compliance with regulations applicable to public establishments. It seems important to me that customer safety be taken seriously and that the necessary equipment be available when legally required. Beyond the commercial aspect, it is above all the lack of consideration given to such a serious situation that has deeply shocked us. I would like management to provide an explanation regarding the absence of a defibrillator and how this situation was handled. If it had been available, perhaps my grandmother would not be in a coma now.

06/09/2026: Friendly and satisfactory service