Les meilleurs restaurants en Talence

21/03/2026: Arriving at the drive-thru before closing time, our order was swapped with the one behind us, which can happen. Since the kitchen was closed, I asked for a refund (from a very unpleasant woman, probably a manager) to go to another McDonald's, which she categorically refused, telling us to come back tomorrow, even though that wasn't possible. The other car returned, and she suggested swapping the bags, which is completely unhygienic. The service and problem-solving were a complete failure; frankly, it's regrettable. The order wasn't even correct. Avoid this place.

09/03/2026: Hello, I usually go to this McDonald's which is right next to my house. On Monday, March 9th, at 9:30 am, I went in and the woman in orange didn't even say hello or goodbye. I simply ordered a large Coke with ice and a small wrap—a very simple order, yet she gave me sparkling water with ice. So I went back to McDonald's and politely explained that she had made a mistake. Not even an apology or goodbye. I was shocked, and she even forgot the ice this time! Frankly, it's shameful, such a lack of respect. I rarely leave reviews, but honestly, this person disgusted me. Mistakes happen, to err is human, but to behave like that in customer service is shameful. She should change careers. I restrained myself from being vulgar in front of her; I still said thank you and goodbye, but frankly, I've never had a problem with the staff at the Talence McDonald's, as I come very regularly. Thank you for taking my message into account; have a good day.