Les meilleurs restaurantsde cuisine italienne en Biarritz

01/09/2024: Bad experience. Terrible customer service. Some friends went for dinner, as soon as we arrived they greeted us reluctantly as if they were doing us a favor. It took them forever to give us the menu so we could order, and when I got up to look for the waiter, the owner from the kitchen told me to wait seated in a very bad manner. When they served us, a dish was missing, and when the waiter went to the kitchen to ask for it, the owner came out in a rage yelling at us that she was alone, that the pizza was in the oven and she made a scene in front of the entire restaurant, totally out of place. You can see she was stressed, but that's no way to treat customers. When leaving the restaurant he did not deign to say goodbye or answer when we said thank you (the kitchen is open and faces the dining room). The food was not bad, although the portions were very small.

30/08/2024: The dishes are good but it's a shame that the nice people are in the kitchen... The gentleman at the service reserves his kindness for his friends and provides the bare minimum to strangers, bordering on friendly.