Découvrez le meilleur restaurant en Egliseneuve-D'Entraigues

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Hotel du Nord Restau Pascal Mercier


Egliseneuve-D'Entraigues
02/08/2024: While hiking, we stopped at this restaurant. We ordered 3 truffades to share with 4 (in addition to 3 other dishes, there were 7 of us in total). Lunch goes without incident (apart from the owner who smokes inside the restaurant and in the kitchen), the food is good (even if I agree with the comments which specify that it is nothing gourmet) and the service is pleasant. When paying, we were surprised by the bill on which 4 truffades were charged (with a slight reduction because we did not take any cold meats). We pay the bill but I still report the problem to the waitress (a difference of 16 euros), who does not react, so we leave the restaurant. As we put our bags in front of the entrance, the boss asks me to come back in and explain the “problem with the little one”. I therefore calmly repeat what surprised us on the note. After 30 seconds of discussion, the owner's reaction was as follows: "if you don't have the means, you shouldn't come to the restaurant" "come on, leave my house immediately" "the other customers are happy so that’s not my problem” while raising his voice. I consider this reaction totally inappropriate and disrespectful. I therefore strongly advise you to move on.
28/06/2024: Seul restaurant du secteur ce qui explique probablement le prix du menu..32 euros en semaine à midi. Le plat principal était bon ( poulet légumes...basique!) ,le clafoutis (9,50 euros à la carte tout de même !) quelconque et bourratif. J ai été particulièrement choquée par le comportement de la patronne. Outre le fait qu'elle mobilisait l'attention en parlant fort, elle s'est permis 2 réflexions désagréables envers sa serveuse, devant les clients, alors que celle ci assurait seule la totalité du service ( de la commande à l'addition) avec amabilité, efficacité et professionnalisme. Beaucoup de progrès à faire avant de se dire gastronomique!

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