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Les meilleurs restaurantsde cuisine vietnamienne en Val-D'Oise
5 restaurants sur RestoRanking
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Restaurants proches
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7,6
2629 Avis |
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saint gratien
Saint-Gratien
03/08/2026: It's frightening, see for yourself.
03/08/2026: This Sunday evening was a disaster. I arrived at the drive-thru at 11:40 PM and left at 12:10 AM, half an hour later, to order an ice cream and a donut. When I got to the order pickup area, the girls were chatting and joking around right in front of us, preparing all sorts of orders except mine. After waiting, they told me they were out of donuts and didn't refund me because it suited them. They offered me other things that didn't interest me, and I ended up with chicken nuggets (which were completely different). They need to improve their order management and customer service.
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7,2
135 Avis |
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Traiteur Meng Hoa
Garges-Les-Gonesse
11/04/2026: Incredible service and quality, the food is excellent, I don't know what else to add, a big thank you to the owner for existing.
04/04/2026: Excellent food, pleasant service, I thoroughly enjoyed my meal, I highly recommend it!
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6,4
678 Avis |
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Hanoi
Enghien-Les-Bains
31/07/2026: I am very disappointed with my experience at this restaurant. On three separate occasions, mistakes were made with my order, which is already unacceptable. But the most regrettable aspect is the complete lack of customer service.
On my last visit, I was charged for a starter and a main course at the à la carte price, without ever being asked if I wanted the set menu. When I asked for an explanation, I was told that they don't offer the set menu in certain cases, claiming that some people prefer more noodles. This argument is completely unjustified and in no way excuses them from asking the customer for their choice before charging them à la carte.
When I pointed out this error, I was met with a dishonest attitude, with no attempt at self-reflection or compensation. The staff is unfriendly, and the service is clearly unprofessional.
After three consecutive mistakes and such poor customer service, I unfortunately cannot recommend this establishment.
In response to your comment:
At no point did the manager mention the possibility of a goodwill gesture, despite the repeated mistakes. On the contrary, when it came time to pay, he offered us no compensation or any acknowledgment of the inconvenience.
The food was certainly good, but that doesn't excuse the complete lack of customer service. Between the repeated errors, being charged for an appetizer and a main course from the à la carte menu without asking if we wanted the set menu, and then the explanation that they don't always offer the set menu because some people prefer more noodles—an argument I find totally unacceptable—this experience left a very bitter taste.
It's a real shame, because the quality of the food is unfortunately overshadowed by customer service that, in my opinion, needs serious improvement.
20/07/2026: Excellent restaurant, I highly recommend it.
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Non applicable |
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Bosphore Restauration
Cergy
19/09/2024: Regular customer, I realize that the quality has become too irregular over the past 2/3 years. There are days when the Greek sandwich is delicious and other days when the Greek meat is so indigestible that it makes you sick. It's incomprehensible. The same goes for fries where the quality is doubtful depending on the day, especially on takeaway where they lose all flavor once packaged. I prefer not to go there anymore, facing so much dissatisfaction lately.
However, the restaurant seems clean and the employees helpful, including the cashier who is always polite.
08/09/2024: Never again. I just had a cheese burger with fries. Inedible, food poisoning following my stay for 4 days... my toilet still remembers it
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