0 32 - Centre Hotel Kyriad sur Vichy

Exceptional staff, truly helpful and offered great advice. The room was a bit small but functional. Good value for money.

So disappointed... we booked a room with a terrace... confirmed twice... and yet... we arrive at the door. And then the big question: they tell you you're being moved... even though everything is paid for... what a disgrace! I can confirm... we had no choice but to take a standard room... since we were being moved... shame on you for not acknowledging this...

Everything was perfect, and the spa treatment with Tetiana was flawlessly executed and incredibly beneficial! I'll definitely be back and highly recommend it! Thank you, and I'll book another massage on my next stay, as I truly relaxed in this comfortable and very pleasant hotel.

A very pleasant surprise! We chose this hotel somewhat by chance, as our usual 4 or 5-star establishments were fully booked, and we weren't disappointed. The hotel is ideally located right in the heart of Vichy. The staff is very professional, friendly, and attentive. A big thank you to the receptionist, who was lovely both on the phone and upon our arrival, as well as to the manager, who was very honest, spontaneous, and welcoming. The only slight drawback is the soundproofing of the room, which could be better. But for the price, the room was perfectly adequate, and the value for money is excellent. We highly recommend it!

Good value for money, close to the city center, parking can sometimes be difficult.

Superb hotel, attentive service, high-quality breakfasts, a wonderful welcome.

Room and hallway a bit dated, bathroom good, fresh towels every day.

Our room was in the attic, quite small, and not very comfortable. The bathroom, however, was new, large, and excellent. The location near the park is a real plus: about 300 meters away, less than a 5-minute walk. A large public parking lot just around the corner makes choosing this hotel an easy decision. (Low fee, free at night)

Impeccable service, a full breakfast, and a very friendly and attentive staff. The room was clean and well-appointed. The location was perfect, right in the heart of town opposite the church, allowing you to get around without a car throughout your stay. The spa was also very pleasant. We will definitely return! Thank you!

"This isn't a cafeteria," we were told this morning. "Ugh... what kind of comment is that? Did we really need to hear that when we knew nothing about their usual practices? It's not very nice to say that to us when I was pretty much ready to give them at least 4 stars, despite the cramped rooms and hallways." Furthermore, a point I'd like to make in return, and the reason for the two-star rating for service, is their lack of consideration for guests regarding the spa, for example, in terms of staff being available to accompany us. In short, a bit of a "figure it out yourselves" attitude, and perhaps too busy making gratuitous remarks to poor, defenseless customers. Not very nice at all. However, we're not sure we'll return, given the parking situation. I certainly don't want to get a measly little fine from them. Mr. or Ms. Inspector, I already pay my taxes and such, and I certainly don't want to be disturbed in the middle of the night by noise from outside. If I come to a hotel, it's to enjoy my vacation and sleep peacefully, so maybe it'll be fine. Okay, tell that to someone else...