16/11/2025: Hello,
I was at the restaurant last night with my colleagues—there were about fifteen of us—seated right next to the table mentioned in the previous comment, and I'd like to add my experience.
It's true that the service was slow: the servers were clearly overwhelmed, and it seemed like a particularly busy evening. However, when the waiter came to bring their coffees, we all heard him apologize for the wait. At that point, the way he was addressed really surprised us: the woman spoke to him very loudly and aggressively, saying she didn't want the coffees anymore and that she wanted the bill immediately. The waiter tried to explain that they were very busy and apologized again, but he was met with a very aggressive response, which made everyone in the restaurant uncomfortable.
The waiter even offered to offer the coffees free as a gesture of goodwill, which seemed quite reasonable given the circumstances, but this was refused in the same tone. The situation escalated to such an extent that one of my colleagues had to intervene to ask the customer to stop shouting, as it was becoming intimidating for the staff.
Yes, the organization wasn't perfect, yes, it was very busy, and the servers were doing their best under difficult conditions. But they remained polite and tried to find solutions. The Warm-Up is a brasserie with a relaxed, family atmosphere: if you're looking for a very quiet setting and impeccable service like in a fine-dining restaurant, this might not be the most suitable place.
I simply wanted to recount what I saw and heard, politely, out of respect for the staff who work the evening shift and who don't deserve to be treated this way, even if they have to wait.
Have a good day.
30/10/2025: After an evening of bowling... The F1-themed restaurant is really nice, the pizzas and burgers are good... A little shout-out for the guacamole and hummus platter, very good 👍