Au Vieux Chalet sur Thyez

Lovely hotel with very pleasant rooms. Staff were all super helpful and polite. Dinner was SUPREME such a lovely menu and atmosphere. Food was divine. The hotel could benefit from a bit more organisation and breakfast. They didn't have much left at 7.30am, no black tea for instance and no non-diary milks. Also my room didn't have any plug sockets by the desk which was frustrating

A very nice hotel, like a large chalet. Very clean with very friendly staff. The evening meal was excellent, well-seasoned and well-cooked – kudos to the chef! The waiter was also very attentive. Breakfast was very good, however, there was no one to greet guests… We recommend this place.

The room was perfect, the bedding was very good, but the breakfast wasn't. At 17 euros, the bread reheated on site was of poor quality, and the same goes for the croissants. In a 4-star hotel, you'd expect fresh bread from the bakery. The tea was very good, but replaced by undrinkable marmot tea. The response: we're told this often. One employee has hygiene issues. When we arrive at breakfast, we'd prefer to smell the good aroma of coffee rather than the strong odor of sweat. After a few comments at reception, we were told the regular staff was on vacation. We concluded that we should avoid the month of August. The restaurant also had limited seating and was closed on Saturdays and Sundays. Not very professional, all that. Rather than penalizing customers, closing and giving the entire staff time off would be more sensible.