1) The woman serving was unfortunately awful, and the man with gray hair tried to compensate, which unfortunately only partially worked.
We had empty glasses (so nothing left to drink).
The water jugs were NOT clean; the surface was dirty.
What I also can't stand is rubbing your head with paper when you're sweating and not washing your hands afterward.
2) My brother ordered a Capirinha, but got a Campari, after which they told us there was no Capirininha.
2) Our daughter wanted fries with her schnitzel, but got potato pieces.
3) The two dogs (we have a dog ourselves) were running around the restaurant, which was okay, but one of them defecated next to the stairs and this wasn't cleaned up immediately, an absolute no-go in a restaurant.
4) Some of the schnitzels (Milanese) were very tough because they hadn't been tapped.
5) Smoked an e-cigarette in front of me while paying the bill; that has no place in a restaurant.
Bottle White wine after criticism but that does not change the facts