Bar Restaurant Les Chalmettes Montgenevre sur Montgenevre

18/03/2024: Loved our week long stay here. Perfectly located for skiing. Thinking about returning next year already.

05/03/2024: A very pleasant stay in this hotel where the majority of the staff are very cheerful and friendly! A warm, beautiful and very family-friendly place. The only downsides being the "hidden charges" as well as the consistency of the comments made by the different members of the staff at the restaurant. All prices displayed are excluding VAT and therefore at the end of your stay the surprise is total when you realize that a few dozen euros have been added without having been informed beforehand. The bad experience of our stay was the Tbone. It is clearly indicated at the end of the evening menu that a supplement of €10 is added to the bill if we order a Tbone (Why not inform us of this under the dish directly?) We then ask at midday if it is also the case since nothing is indicated in the lunch menu about a possible additional cost. We are told that no extra charge will be asked if we order it at midday and well, we saw €20 added for our 2 Tbones to our room bill... Generally speaking, for half board/full board the menu is not very clear. You may or may not choose this or that dessert even though they appear in the same list as those you can choose. I think it would be beneficial to clarify the card on the financial point and according to the pension but also according to what you can or cannot take depending on your pension again. It would also have been desirable to offer one soft serve per meal or per day free of charge for full board. Otherwise, allow 150/200€ more on your budget for a one-week stay if you want to drink something other than water, which is free! Despite everything, the stay was pleasant and the link remains a magnificent place that I recommend to you but by being more informed :)