Baud sur Besancon

Produits frais maison dont la renommée on n’a beau faire n’est plus à faire. On se régale de produits salés et sucrés. Tout est à emporter ou à déguster sur place. Excellent café pour terminer.

Petits plats chauds tout à fait corrects, pâtisseries savoureuses, de bonne qualité, Affluence importante pendant notre passage essentiellement pour les clients qui ont commandé des gâteaux de grandes ou petites proportions à emporter. Cela confirme notre impression que c'est la meilleure pâtisserie du centre. Pendant nos 3 jours à Besançon on n 'a rien trouvé de meilleur que la maison Badaud quant aux patisseries salon de thé. La qualité colle bien à l'image du savoir faire français. Par contre l ’accueil est déplorable. Soit! cela dépend de sur qui on tombe, mais on a eu l ’impression qu'une partie du personnel faisait ce travail parce qu ’ils n’ont rien trouvé de mieux. Aucun sens du service, aucune attitude d’un commercial qui veut vendre et pour ce faire bien servir pour fidéliser la clientèle, Dommage! Les plus jeunes cependant étaient plus agréables, avaient une meilleure attitude commerciale.

The dishes and pastries are of quality, the pastries very refined in the good image of French gastronomy. 5 stars. The service on the other hand is dichotomous: young people and seniors. Young people live up to what is expected of the service and catering sector: Helpful, smiling, willing to communicate and give clarifications. This is valid for those in the room and the young person outside who was in front of the ice cream bar. They were overwhelmed, as there was a long queue for takeaways, the pastry must have been the best in town, but the young staff were not fazed. This good, intense attendance may explain why the service was slow. There was however a bit of a lack of coordination, the waiter who served the dishes went relatively quickly. On the other hand, our ice cream that we ordered in the dining room took a long time to arrive that we had to get up to remind people that we were waiting for our ice cream. The young man seemed disoriented, could not find us. But once again his courtesy in expressing, I'm sorry is enough to forget this incident. Now dichotomy why? The senior staff's behavior was poor, showing no interest in those who chose to come to them! Ignoring customers. We went into the next room where there were the chocolates. A senior entered there with a lady who had to buy something or to show her a list of items. She saw us clearly, we were waiting for her to at least speak to us, if only to say we will serve you but we will have to wait a little. When she is finished with the client, she leaves the room, without saying anything, and without returning. After 5 or 7 minutes alone, we came out to enter the pastry room with the aim of reminding people once again that we would like chocolate and a lot of it in fact. What chic for us, we see her in the room, not serving anyone at the counter, what respect for customers who spent quite a bit at home in less than 45 minutes and who wanted to buy more. This gives the impression that I don't need you for my business, it's you who need my good products, not a very positive image of local commerce. For the behavior of the seniors we rate 3 stars but to be fair to their young people, they deserve 4

We have lunch there regularly and the quality is there. The small pieces are very good although a little expensive. Very good salads. the servers are friendly and the young employee who took our order this Wednesday 26, very attentive.

Without doubt the best pastry caterer in Besançon. Used to the city center, the welcome is always pleasant. Everything is delicious, sweet and savory. I highly recommend.

One of the best pastries in Besançon. Some savory specialties to taste as well.