ETIENNE Coffee & Shop Villeurbanne Gratte-Ciel, France sur Villeurbanne

We arrived on a Saturday in the early afternoon: the drinks arrived quickly, but the food never arrived after an hour. People who arrived after us were told there would be a bit of a wait, yet they were served before us. As we were leaving, we were immediately offered a doggy bag, even though our food was clearly ready. I can understand a staff shortage, but it's still unprofessional and disappointing for a Ninkasi. Hopefully, it won't always be like this.

Always a warm welcome here, friendly team, fast service, and the cocktails are amazing.

We drank well (it's Ninkasi, after all, whether it was beer or whisky), and ate well (whether it was the Tokyo Drift or the Highway... it's always huge). On a business trip to Lyon, we were too lazy to go back into the city, so what a joy to discover a Ninkasi just a 5-minute walk away! Special mention to the cheerful waitress with whom we chatted about pasta specialties.

A nice little get-together with friends before Pride! Despite the crowd, the waitresses were kind, helpful, and very pleasant! There was a bit of a wait due to the number of people, but nothing too bad!

Thank you to Cyril, Sofiana, Charlotte, and Alexandre. Top-notch service!!! I highly recommend them.

Fantastic evening hosted by Cyril! We'll be back 😁

Very good restaurant for a quick meal before a meeting. It can get noisy if you're in a group.

Ninkasi remains a reliable choice: a great atmosphere, nice decor, and consistently good food. Special mention goes to their lemonade, which is truly delicious. However, this visit wasn't quite as ideal. The two waitresses were overwhelmed, and it definitely showed: slow service, lots of back and forth, and a feeling of being somewhat forgotten despite their best efforts. Hats off to them, they were doing their best. The atmosphere was also less comfortable than usual: seated next to a large, very noisy table, it was difficult to fully enjoy the experience. But if you're a group of friends looking for good beer, cocktails, or simply a friendly place, I recommend the chain 100%. Ninkasi remains a reliable choice.

Charlotte gave excellent service! Very good burger

The two waitresses are extremely kind and pleasant! Great service!