Hotel des Alpes sur Mont-De-Lans

Booking from April 11th to April 18th, 2026 – it was my first time, but certainly not my last! I was worried after reading the last-minute reviews. But what a surprise when I arrived! Everything was so well thought out! The covered parking, the musical welcome on the first day, the smiles on every staff member's face!!! And that makes all the difference! You feel welcome all the time. The food is very good, much to the chagrin of the "bourgeois bohemians" used to luxury! For an all-inclusive, it's flawless!!! Different dishes every day, and in the morning there's a juicer and citrus press with all sorts of fruit. I admit the dishes aren't always perfect, but they just need to be changed. I think that happens with all dishwashers! The bar with real cocktails, real Coke, real bottles, and real spirits—this is truly remarkable, as I've stayed at other all-inclusive resorts where the showers are often connected to dispensers of overly sweet stuff! The afternoon teas were lively every day with waffles, crepes, and candy. Every lunchtime before dinner, there were appetizers like onion soup, toasted bread, and an incredible Savoyard fondue, all served in a great atmosphere! I have absolutely no regrets, and as for the room, I had no complaints whatsoever! A breathtaking mountain view, towels changed daily, hooks everywhere for hanging clothes, storage space, and a balcony—truly nothing to complain about! The decor was lovely, and above all, the ski equipment available in the hotel and the ski lifts right at the foot of the hotel—you really can't get better comfort. There was a ski locker that corresponded to the number of guests and the number of rooms, heated to ensure dry equipment every day. I hope to return. It's an expense, yes, but I absolutely don't regret it!!!! I don't understand the negative comments about this hotel.

- The cleanliness of the dishes was poor. The sight of the dirty glasses, plates, and cutlery was disgusting. A layer of food residue covered them. - For ski rentals, customers had to fasten their own ski boot buckles. This severely limited customer service. - Since I couldn't book my Belambra package online, I explained my problem on the first day, but there was no attempt to understand the issue with our reservation, and consequently, no assistance was offered, forcing us to pay full price. - The "all-inclusive" claim is a lie given the extremely high cost of parking. In the future, please consider offering some compensation to customers or seeking subsidies from the local council. - The imposed and limited hours prevent customers from fully enjoying their stay. It's more of a race against the clock, with customers dictated by Belambra's schedule. A continuous self-service system would be more appreciated, as everyone has different appetites and preferences, especially German, English, and Spanish guests. - Regarding the rooftop restaurant, the menu is fixed for the entire room. - Regarding the muscle-awakening activities, they are much too late to be on the slopes by 9:00 AM, making this service inappropriate. - Regarding the elevators, a solution needs to be considered to address the interminable wait. In other words, installing an up/down button would improve the comfort and mood of all your guests. - In the room, there is a significant lack of storage space, coat hooks, and towel racks. - Regarding the room's amenities, there is no magnifying mirror, the bin stand is broken, and the coat rack is broken. - Housekeeping was neglected, with the vacuuming not being done regularly and attention to detail regarding broken or missing items. - The pool's closing time in April could be reviewed and extended. 8:00 PM is much too early; it's impossible to get there. Another race against time. - The variety in the self-service area, especially at breakfast, was mediocre and lacking. - The view of the garbage bins from my room is deplorable for a guest like me who spends half her time in her room.

Excellent stay, right at the foot of the slopes. We didn't have to worry about a thing! A real holiday!

Fantastic stay! A prime location right at the foot of the slopes, and a superb entertainment team for both children and adults! The activities were exceptional! The rooftop was a wonderful surprise this year. Well done!

Unfortunately, our stay was marred by a serious cleanliness issue. The restaurant, the bar terrace, and even the room left much to be desired. From breakfast onward, the tone was set: the ice cream stand hadn't been cleaned the day before, the glasses and cutlery were dirty, and the high chairs were in an unacceptable state. The après-ski activities took place on an unkempt terrace, littered with cigarette butts and broken glass. Completely unsuitable for a young child, and above all, dangerous. The same was true for the room: the shower grout was moldy upon arrival, the windows were dirty… Nothing seemed to be checked before guests arrived. The common areas weren't spared either, especially the elevators, which were clearly never cleaned. This is all the more disappointing because the staff was pleasant, the drinks were good, and the food was simple but varied. With a little more attention to hygiene, the experience could have been much better.

Good hotel, good facilities, close to lift and piste. Pool was great for kids. Cleanliness is average troughout. Food and service in the restaurant wasn't as good as the Belambra we stayed at in Tignes. Food was very similar every breakfast, lunch and evening. Bar was well staffed in contrast to the one in Tignes. Les Deux Alpes is a great resort. Would probably try elsewhere if visiting Les Deux Alpes again. April 2026.

We were given a room where the carpet clearly hadn't been cleaned in ages. Under the beds, we found socks, candy wrappers, and even a pill organizer! The bathroom tiles bore traces of the previous occupants: toothpaste, and even urine stains… Almost all the hangers were broken, the hooks ripped from the wall, and a shattered window held together with tape. As for the temperature, it was 18°C ​​in the room despite the heating, and it dropped to 16°C during the first night. The next day, the maintenance team came to repair what they could. The cleaning lady cleaned the floor but, as a result, didn't have time to remake the beds. All the common areas are in a similarly disastrous state. It's simply disgusting. The pool is nicely heated, and the view is magnificent. The food is varied at every meal. The hotel is beautiful and wonderfully located. It simply lacks a captain to properly steer this gem.

We were very satisfied with the room and bathroom. A big thank you to the chef and his team, the food was excellent! The staff were attentive and took great care of us, which was very pleasant. The all-inclusive package was fantastic, and the atmosphere at the bar was lovely! It was a very successful stay. The only downside was the wait for the elevators; they were too small and there weren't enough of them. Last year in Les Menuires, we didn't have this problem…

A fabulous experience! The only downside was the food waste: it's a shame to see trays of food thrown away without even being touched.

A fantastic stay at the Belambra in Les Deux Alpes! The location is ideal, with quick and easy access to the slopes while avoiding the crowds in the town center. The rooms are comfortable and well-maintained, and the staff is welcoming. The atmosphere is friendly, and the entertainment is great—5/5 for the entertainment team who also look after the children! The food is varied and of good quality. The only downside: there's a lack of quiet spaces for activities like board games. This is also worth noting during school holidays when it's busy, as there was already over an hour's wait at the ski shop on Saturday evening. Getting down to town is quite easy with the free shuttle bus.