21/04/2026: Booking from April 11th to April 18th, 2026 – it was my first time, but certainly not my last!
I was worried after reading the last-minute reviews. But what a surprise when I arrived! Everything was so well thought out! The covered parking, the musical welcome on the first day, the smiles on every staff member's face!!! And that makes all the difference! You feel welcome all the time. The food is very good, much to the chagrin of the "bourgeois bohemians" used to luxury! For an all-inclusive, it's flawless!!! Different dishes every day, and in the morning there's a juicer and citrus press with all sorts of fruit. I admit the dishes aren't always perfect, but they just need to be changed. I think that happens with all dishwashers!
The bar with real cocktails, real Coke, real bottles, and real spirits—this is truly remarkable, as I've stayed at other all-inclusive resorts where the showers are often connected to dispensers of overly sweet stuff!
The afternoon teas were lively every day with waffles, crepes, and candy. Every lunchtime before dinner, there were appetizers like onion soup, toasted bread, and an incredible Savoyard fondue, all served in a great atmosphere!
I have absolutely no regrets, and as for the room, I had no complaints whatsoever! A breathtaking mountain view, towels changed daily, hooks everywhere for hanging clothes, storage space, and a balcony—truly nothing to complain about! The decor was lovely, and above all, the ski equipment available in the hotel and the ski lifts right at the foot of the hotel—you really can't get better comfort. There was a ski locker that corresponded to the number of guests and the number of rooms, heated to ensure dry equipment every day. I hope to return. It's an expense, yes, but I absolutely don't regret it!!!! I don't understand the negative comments about this hotel.
19/04/2026: - The cleanliness of the dishes was poor. The sight of the dirty glasses, plates, and cutlery was disgusting. A layer of food residue covered them. - For ski rentals, customers had to fasten their own ski boot buckles. This severely limited customer service. - Since I couldn't book my Belambra package online, I explained my problem on the first day, but there was no attempt to understand the issue with our reservation, and consequently, no assistance was offered, forcing us to pay full price. - The "all-inclusive" claim is a lie given the extremely high cost of parking. In the future, please consider offering some compensation to customers or seeking subsidies from the local council. - The imposed and limited hours prevent customers from fully enjoying their stay. It's more of a race against the clock, with customers dictated by Belambra's schedule. A continuous self-service system would be more appreciated, as everyone has different appetites and preferences, especially German, English, and Spanish guests. - Regarding the rooftop restaurant, the menu is fixed for the entire room. - Regarding the muscle-awakening activities, they are much too late to be on the slopes by 9:00 AM, making this service inappropriate. - Regarding the elevators, a solution needs to be considered to address the interminable wait. In other words, installing an up/down button would improve the comfort and mood of all your guests. - In the room, there is a significant lack of storage space, coat hooks, and towel racks. - Regarding the room's amenities, there is no magnifying mirror, the bin stand is broken, and the coat rack is broken. - Housekeeping was neglected, with the vacuuming not being done regularly and attention to detail regarding broken or missing items. - The pool's closing time in April could be reviewed and extended. 8:00 PM is much too early; it's impossible to get there. Another race against time. - The variety in the self-service area, especially at breakfast, was mediocre and lacking. - The view of the garbage bins from my room is deplorable for a guest like me who spends half her time in her room.
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