La Diligence sur Montpellier

In the medieval streets of Montpellier's historic center, this restaurant, with its Gothic vaulted dining room and small outdoor area, is very welcoming. The menu was a bit complicated to understand with its star system. The manager came to explain it to us, but since we weren't familiar with this star system based on the number of courses chosen, we didn't quite grasp it. And that's where all the magic and joy of dining in this otherwise excellent restaurant disappeared… Mademoiselle (let's call her that) made it very clear that we hadn't been listening properly and that if we "listened carefully," she said politely, but with a tone that, once again, implied we would understand better if we did… anyway! Not being as foolish as we seemed… we chose our menu, knowing that this wasn't our first Michelin-starred restaurant and we're more used to having helpful waiters ready to explain things several times if necessary! For what it's worth, my stepdaughter had already visited this restaurant in 2025 and had also encountered this rather unfriendly head waitress. The experience remains unique in terms of gastronomy: delicious, meticulously prepared, and worthy of a Michelin star! To add insult to injury: before we were hooked, the waitress rubbed salt in the wound with, "Despite your confusion when reading the menu, did you have a pleasant experience?" This was the last straw. A restaurant of this caliber shouldn't end on such a sour note with its customers and leave them with a less than enjoyable experience. As a result, we all left the restaurant not talking about the delicious dishes we had tasted, but rather about the overall customer experience. Nevertheless, I must emphasize that the rest of the staff were very professional and pleasant.