La Fabrique Givree sur Uzes

My friends and I left. A great experience with a very friendly team. The only downside, unrelated to the team, was the customer next to us who was incredibly rude and unjustifiably criticized everything that was being done. She even told us to give one star because she'd been cut in line in the restroom. If I could, I'd give her six stars. Best of luck and continued success to this fantastic team.

Excellent service and superb product quality

Finally! I've known this establishment for over five years, following two years of great disappointment. I watched a very pleasant place become a bar more akin to a betting shop, where I could no longer bring my children. Then, the bar was replaced by an ice cream parlor with three seats and extremely unpleasant staff. Yesterday, after hearing in the streets of Uzès that there were positive changes underway, I went back, and what a pleasure! A welcoming terrace and friendly, efficient staff. Furthermore, the manager informed me that renovations would be carried out to restore the place to its former glory starting next month. I will return for the reopening to see if the high standards I was told about will be met. If so, I will gladly leave my rating or modify it accordingly. I wish the new team the best of luck, and I would like to add that the products are still of the same high quality and certainly the best in all of Uzès, in my opinion.

A very good experience, the products are high quality and the staff very pleasant. I recommend this place. We will gladly return when they reopen.

Very welcoming staff. An exceptional renovation.

Quality products, a new team that's very welcoming and pleasant with a smile – this renewal is truly a great thing.

Excellent experience. Great location, fairly quick and efficient service, lovely and very pleasant staff, quality products. A fantastic new start for this establishment which had been losing credibility! Competent new manager :)

Super waitress, very kind and great

The ice cream is truly excellent, well worth the trip. However, a major drawback is the service, at least this year: we came several times this summer, and twice the servers were overwhelmed and therefore very unfriendly. I can understand the stress and all that, but still, given the quality of the ice cream (and its price), you expect decent service, or at least a pleasant experience. The last time we came, we left without even getting a table: there were two small empty tables, so we sat down as we usually do—I mean, we didn't ask permission, we didn't even think about it. Then we waited about ten minutes, and the server came over and told us to leave in a curt tone, clearly annoyed because there were other people waiting. So I turned around and saw a group of eight or ten people at the entrance, but there was no one there when we arrived! And besides, I don't think he could have squeezed them onto our small table after we left anyway. While I can understand that the rules might change from day to day depending on how busy it is, I really didn't appreciate this suspicion and the waiter's very disrespectful tone.

What a treat! Very friendly service.