La Féria sur Gujan-Mestras

11/09/2026: Went today because i didnt want to wait at Cedric Grolet and honestly? Probably the better option it was cheaper and it looked the same and the taste was good as well

06/09/2026: Mr. Salur, First and foremost, allow me to offer you my sincere congratulations on your success. Remaining at the top in a constantly evolving sector, facing ever more demanding customers, requires true talent and hard work. You fully deserve this success, and I sincerely wish you continued growth. It is precisely because I hold your establishment in such high regard that I am writing to you today, as I have been a loyal customer for several months and deeply appreciate what you have built. However, I wish to express my strong dissatisfaction, not with your pastries, which I have always found excellent, but with the service I received during my last, substantial purchase at your shop in the 15th arrondissement. The saleswoman who served me never seemed to consider how to transform this customer into a satisfied and loyal one. I had to insist several times to get even a simple gesture of goodwill, which she finally grudgingly granted in the form of three pastries. An unfortunate choice, since I don't particularly like pastries in general, but above all, a revealing one: rather than introducing me to one of your best-sellers, hoping to entice me to return, she clearly sought the quickest solution, with no real consideration for the customer in front of her. This contrast struck me all the more because I had a completely opposite experience on the Champs-Élysées. The saleswoman who greeted me there demonstrated such remarkable attentiveness, a warm smile, and professionalism that I spontaneously recommended it to others. I wish her all the happiness and success in the world: she perfectly embodies the image your brand deserves. That is precisely why I felt it necessary to alert you. A single negative experience, repeated over time, is enough to silently erode what a professionalism like that of your Champs-Élysées establishment patiently builds. I tell you this frankly, not to cause harm, but because I sincerely believe in your company and wish you prosperity and longevity that will last, at the very least, a century. With my utmost respect and sincere encouragement for the future,