La Planche sur Augny

31/10/2026: Only one of the six possible kiosks was working on a Saturday at 7 PM... the queue was unbearable. We ordered at our table; the service was quick. McDonald's is clean, the sandwiches are hot and decent, and the drinks are less watered down than at other McDonald's, which is a plus. It's a shame the employees or manager didn't take the initiative to offer table service via QR code. We saw a lot of customers leaving, judging by the queue. It's a shame.

30/10/2026: Strange experience This Monday, October 26th Staff shortage at the restaurant Extremely long wait times for lunch service, both for dine-in, takeout, and drive-thru, with orders fulfilled in a maximum of 45 minutes After complaining on the McDonald's+ platform, the restaurant manager quickly took the time to contact me to discuss a goodwill gesture. Well done, that's professional and customer-focused despite having to manage staff shortages internally. Well done and thank you, the situation has been re-evaluated, and calm dialogue can resolve things.