On Friday morning, November 28th, I went to the bakery. The two employees there were rather unfriendly and even quite unpleasant! However, yesterday afternoon, I was served by a particularly warm, smiling, and very professional blonde saleswoman. Her excellent customer service really made a difference and made the visit much more enjoyable.
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You
.
02 décembre 2025
6,0
LE PAIN HÉLIOS in Arras is like a hug for your taste buds: pastries that make your senses dance, hot chocolates so generous you could almost drown in them, and a welcome that puts a smile on your face even before you've ordered. It's impossible to leave without a little piece of happiness under your arm!
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Leila A
.
29 novembre 2025
10,0
It's more of a breakfast place than a bakery. The wait can be even longer because there's only one queue: the organization clearly needs improvement, but here only profit margins matter.
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stephane lenglet
.
23 novembre 2025
6,0
Fantastic 😍. A beautiful french coffee house that sells fresh bread, sandwichs but more importantly it's friendly and clean.
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Roving Reviewers
.
19 novembre 2025
10,0
It's a great idea to sell bread and offer the option of enjoying pastries and cakes on-site in a very nice setting.
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JEAN PIERRE Marocchini
.
16 novembre 2025
10,0
Every time I come to Arras, I buy my bread and order a slice of Maroilles cheese tart.
It's very good, as is the bread.
The staff is very welcoming.
Thank you.
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Marie Scicchitano
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01 novembre 2025
10,0
Too bad it's always the music that's playing, but no, nothing to say.
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Wilfried Poiteau
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28 septembre 2025
10,0
Very warm welcome, very good product advice. Bravo
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bruno dupy
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17 septembre 2025
10,0
This morning, I went to the bakery and was very disappointed by the attitude of the saleswoman. She was particularly unpleasant, unsmiling, with a curt and disrespectful tone. I find it a shame that a local business, where the welcome is supposed to be warm, can leave such an impression. The bread is good, but the attitude of the staff completely spoils the experience.
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Paul
.
04 septembre 2025
6,0