Location of this hotel is incredible. Can easily walk to everything and is right on the ocean. Staff at the hotel was also great. The drawbacks are the pool is fairly small for how big the hotel is and could have better views while in the pool. The overall views from the rooftop and amazing and would highly recommend at sunset. Also the AC is not that great. We had it all the way turned down and was still quite hot in in room. Woke up sweating both nights. Rooms are spacious and overall good not great. Bathroom design leads to flooding when showering. Bed was solid
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Ryan Parker
.
31 juillet 2026
6,0
I was puzzled and annoyed at the service at this Marriott property. As a Marriott ambassador member I stay over 100 nights per year at various Marriott properties so I have a reasonably well informed set of expectations. It's unique for a hotel to have a lot of staff, but none of them empowered to solve problems. I asked repeatedly for a late check out - which is a guaranteed benefit for ambasador members - and was lied to by saying it's at the hotel discretion. I had to demand the benefit matrix sheet on the last day and call the ambassador line on the last day before they relented. I noticed something was odd when I checked in - around 5pm. There were many employees at the front desk, but they had to call someone from the back office to actually check me in. I noticed that pattern a few times when interacting with the front desk staff... a lot of people who don't seem to do much or aren't able to solve any customer issues. It felt like visiting a government office.
There are some aspects of this hotel that are great. Housekeeping staff is amazing and do a great job. Restaurant staff was also great and created a very nice breakfast experience. The location is fantastic. Of course it's expensive, and if they upgraded their front desk/reception staff, it would make this property worthy of the price and name.
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David Ramku
.
21 juillet 2026
6,0
Excelente place, food and service. Expensive but worth the investment
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mateo sicard
.
09 juin 2026
10,0
Beautiful hotel, and very clean. The staff was very friendly and the location is great with beautiful views
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Cristina Neculcea
.
31 mai 2026
10,0
I recently stayed at the JW Marriott Cannes and had a good overall experience, but there were some notable issues that I believe need to be addressed.
First, the check-in process was not as smooth as I expected. Although the official check-in time is at 4 PM, I arrived at 3 PM and found that my room was ready. However, I had to ask about it before they handed over the keys. This lack of proactive communication was disappointing for a hotel of this caliber.
Another significant concern was the cleanliness of the room. Unfortunately, the housekeeping service was very poor during my stay.
There were two days when my room was not cleaned at all. Despite my repeated requests for cleaning, the staff did not respond adequately.
I would leave the room around 9:30 AM and return at 2 PM, only to find that the room had not been touched. Even after going out again from 4 PM and returning at 10:30 PM, the room was still not cleaned.
This level of service is unacceptable for a hotel of this reputation.
In summary, while the facilities and ambiance of JW Marriott Cannes are enjoyable, the check-in process and housekeeping services need significant improvement.
I hope my feedback helps enhance the experience for future guests.
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Noora MB
.
30 mai 2026
6,0
I don’t stay anywhere else when in Cannes!
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Nadia Alameri
.
27 mai 2026
10,0
Style, meals, view...perfect
🇨🇵❤️🇲🇨
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David Solomon Baruch
.
14 mai 2026
10,0
A great hotel in Cannes highly recommended, magnificent 👍
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wille f
.
10 mai 2026
10,0
Lovely stay. I’ve slept incredibly well.
The hotel is very centrally located and the service overall is great. The housekeepers are very personable as well.
I had room service a few times and sat in the restaurant twice; the salmon is exceptional and I had it three days in a row (once in the restaurant downstairs), as well as the cheesecake. I do not recommend the French onion soup or Caesar salad though, both mediocre at best. Cold, boiled chicken added to a salad you can get in a mix bag at a grocery store, and the French onion soup lacks taste unfortunately.
The lasagna and panna cotta are good too, but the salmon and cheesecake were by far my favourite.
The Prosecco Treviso is great and the Bellini as well.
Overall a great stay and I’d return.
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Our stay at the JW Marriott Cannes was perfect in every way. From arrival to checkout, the service was truly impeccable. The hotel offers valet parking, which was ideal for our arrival by car. The luxury suite with a balcony and sea view that we stayed in left absolutely nothing to be desired. I also highly recommend booking a table at the Scalini restaurant located in the hotel. The food and atmosphere were outstanding. We will definitely be back!
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Nenad Stamenkovic
.
12 avril 2026
10,0
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