A wonderful hotel right next to the Cité and in the heart of Carcassonne. The rooms are fantastic and the staff is exceptionally friendly. The small but excellent continental breakfast is prepared with great care and is very reasonably priced at €18. Thank you for everything!
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Nicole Engel
.
01 mai 2026
10,0
Everything is brand new.
Nice rooms but very small.
Cramped facilities.
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Laurent Tallet
.
26 avril 2026
8,0
I don't understand the negative comments. We had a very good stay; the photos are completely true to reality, the service was impeccable and attentive, the location ideal, and the room comfortable.
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Fanny Vieljeuf
.
16 avril 2026
10,0
The hotel is very well located, with free parking included in the stay. The breakfast was excellent. It rivals the 4-star hotels in Carcassonne. I highly recommend it. A big thank you to Marine, who was very professional and helpful. She definitely influenced my choice of hotel.
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David Makline
.
24 mars 2026
10,0
A little difficult to find, but the staff are very friendly and helpful. Unfortunately, there are only 3 kW connections for BEVs. However, the adjacent public parking lot offers higher-powered connections of all types.
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Werner Gnehm
.
08 mars 2026
8,0
Gives off a very 1970’s zen type of vibe with it’s dark orange/black decor and furnishings. Very clean and quiet. Incredible view of the walls. The room faced a small garden. A stones throw walking distance to the Cité Médiévale gate.
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Digi Werks
.
25 février 2026
10,0
We had booked a room at the Hôtel l'Octroi, very close to the ramparts (a 2-minute walk). It was being renovated when we arrived, and we were relocated to the Hôtel Charmes et Design, even closer (just 1 minute from the ramparts), and we also benefited from the advantages of the Hôtel Montmorency, which belongs to the same group. Free spa, parking (for a fee), and a very complete breakfast served at the table (eggs, a liter of juice, pastries, etc.) – a real treat! And all this with a magnificent view of the ramparts. All the services of a 4-star hotel at the price of a 3-star. A very warm welcome, a family-run hotel with their dog, Pollux. A wonderful setting and a wonderful stay.
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Martin Paul
.
19 février 2026
10,0
An hotel perfectly well located to visit the old town, the rooms were simple but at of good price/quality.
What really stood out besides the perfect location, was the excellent service and family feel of the house, in particular from Camille and Waly who went above and beyond expectations to make us feel right at home!
Thanks again for all your recommendations and very friendly welcome Camille and Waly. Very much appreciated, excellent guest relation service,
Definitely recommend this hotel and team if visiting the town.
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Yoann
.
22 janvier 2026
10,0
Superb, clean, right next to the citadel, and the staff were incredibly friendly. We were delighted to have stayed these past few nights.
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Belinda Glasgow
.
20 janvier 2026
10,0
We stayed for Christmas vacation. The service was good. The rooms are brightly colored—red, green, and yellow. The bar is open all night and has views of the city walls. The only downside is that it's a 3-star hotel, but the website lists it as 4 stars. The breakfast was also very good. Thank you.
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Lili Nena
.
31 décembre 2025
8,0
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