Following my two-night stay at your hotel in Lille, my experience is mixed.
The welcome was very pleasant, the room comfortable and well-lit with a comfortable bed, and the breakfast excellent with a wide variety of products.
My main complaint concerns the soundproofing of the rooms (although you are not responsible for the noise from our neighbors' amorous activities lasting nearly four hours). It's less of an issue with the clicking noises I heard all night, every 1 to 1.5 minutes, which were extremely unpleasant and kept me awake.
I don't think I'll be returning to such a high-quality establishment, despite my many nights spent in hotels for work.
The bathroom was in need of maintenance.
The room was recently renovated, clean, and comfortable.
Excellent service and staff. Good breakfast.
The building is of an older design, and soundproofing wasn't a priority back then, but that didn't stop me from getting a good night's sleep. Thank you to the team.