We came for lunch yesterday at this establishment, which we usually enjoy as local Antibes customers. Unfortunately, the service was very disappointing.
From the start, taking our order was particularly slow: nearly 30 minutes just to get our aperitifs. The waitress explained that there was a group of 30 people inside. We can certainly understand that service can be busier at some lunchtimes, and it wouldn't have bothered us much since we were there to enjoy ourselves.
However, several other things made the experience regrettable. I ordered a dish that was supposed to come with fries. They were missing, and when I pointed this out to the waiter, he told me that the dish wasn't served with fries. So I trusted him, thinking I had misread the menu. As it turned out, it was indeed an oversight.
When the salad was served, some of it fell onto my skirt because the plate was served at an angle. This can happen, of course, but we were very surprised by the complete lack of any spontaneous apology. I even had to ask the waiter to apologize, which we found particularly regrettable.
We also regret that no compensation was offered despite all these inconveniences: the missing item in the dish, the miscommunication, and the incident during service. A simple symbolic gesture, such as offering complimentary coffee, would have been appreciated and would have shown genuine consideration for the customers.
It's all the more disappointing because the food was good. The cuisine is absolutely not the issue here. However, the service has clearly deteriorated and is no longer up to the standard of the establishment we previously knew.
We hope the owner will take note of this message, as we are sincerely disappointed with this experience.
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Guest006
.
15 mai 2026
6,0
Superb setting and good cocktail
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Bastien Ozil
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02 avril 2026
10,0
Great bistro! Excellent food. My first time here. I came with my friend and her baby, and we had a lovely time. We'll definitely be back.
See you soon! 😇
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Camille Lemaire
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01 avril 2026
10,0
Great establishment, very nicely equipped, very good food.
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jeremy bloas
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09 mars 2026
10,0
A perfect moment in an exceptional setting. A successful reconciliation with steak tartare 😉
Served with kindness, attentiveness, and a smile. A place where you truly feel like a valued customer. Highly recommended.
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Sandrine Geney
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24 février 2026
10,0
This place was absolutely amazing! It was the first tome in Antibes but the experience in that bistrot is the reason to come back 😍
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Paulina Nowak
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23 février 2026
10,0
A huge thank you to Delphine who greatly contributed to making our time so wonderful! We ate very well, and the service was perfect. We'll be back!
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louise brl
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18 février 2026
10,0
Excellent experience at this restaurant in Antibes!
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Julien Suin
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14 février 2026
10,0
Quick and efficient lunchtime service. Thank you.
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eva lahoz
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11 février 2026
10,0
An agreable french bistrot with daily changing suggested dishes. Nice lunch menu Friendly and efficient personnel. Relaxed atmosphere.
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Francesco Cerlini
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10 février 2026
8,0