Les Tourelles sur Pornichet

Weekend stay; Paying €800 just to sleep for two nights and have breakfast included… a lot to pay for the limited services offered: there were no reservations available for dinner at the restaurant on Friday and Saturday evenings (the reception staff didn't even try to find a solution). Same for getting a massage during the day, no appointments available. As for the spa, it's just a pool and a hammam, which is a shame when you can't even use the treatments there… And then they ask you to pay an extra €50 on top of the base price just to park your car…! Disappointed!! I'll add that the room isn't worthy of a 4-star rating, as you can barely get into the bathtub, the toilet was covered in limescale, and the pool equipment was completely encrusted with limescale and rust… As for the bar service, we were made to wait 10 minutes standing up, watching the waiter walk past us multiple times, and they charged €16 for a spritz and almost €10 for a glass of rosé… ugh! And we asked for olives, which we never received! In short, I'm very disappointed to have spent so much money on so many negative things surrounding this so-called "4-star" hotel.

Overall, a good experience, although I was a little disappointed by some aspects of the service. The staff is very kind, welcoming, and pleasant. However, the quality of the food offered in the restaurant is rather average, and the establishment could use a bit of a refresh and some renovations. A pleasant stay, but improvements would be appreciated to be completely satisfied.

The thalassotherapy center is very good. The staff are very friendly. I did not stay at the hotel.

We came to try the brunch, Poor value for money. Considering the price, you expect a culinary and service experience... nothing of the sort. The wait time to be seated after opening (20 to 30 minutes) is not very pleasant, especially when you have a reservation. They ask your name with barely a greeting, show you to your table, and that's it... zero explanation about the brunch, figure it out yourself. There was also a long wait before the food was replenished. Our cup spilled, we told the staff, but no one came, so we had to clean it up ourselves... From a culinary point of view, the pastries are good and the oysters are fresh. The fish sushi is really great and fresh, but the rest is less certain! The langoustines are pureed once shelled, the appetizers aren't very fresh, and the hamburger buns are hard (probably frozen or stale, take your pick). The sea view, however, remains very pleasant and magnificent. The setting, the decor and the DJ for brunch are great.

Excellent massages and a great spa.

We had a fantastic time, especially thanks to Maelys who performed our treatments. She was incredibly professional and seems to have a real talent for massage. Well done to her! All the staff are very kind and attentive. A huge plus is the food, which is superb and very generous. Personally, since everything was perfect, let's say, my only regret is that the marine spa, while pleasant, is a bit small and has limited facilities. In any case, the establishment deserves much more than its current average rating. The average tourist is either very rigid (a result of local conservatism?) or doesn't understand the standards of this type of place. Overall, an excellent experience.

I would definitely do it again, and stay longer in this cozy and pleasant place with a great sea view. The spa treatments were a bonus for complete relaxation. Thank you to your team.

The quality of service was perfect, the setting and the entire hotel gave us complete satisfaction. The food was also excellent.

I have passed by it on the coastal path several times, without entering this place which is far from being where my finances are concerned.

Warm welcome, well-located castle with a superb sea view.