I was there that evening around midnight, and honestly, I think some things need to be put into context.
I witnessed an altercation between two customers and a manager. From the start, the customers involved were particularly aggressive, shouting and hurling insults. The manager eventually put an end to the discussion, which is understandable given the tone used.
The situation then escalated when one of the customers went behind the counter to continue provoking and insulting the staff. Another manager intervened to try to calm things down, but without success. The individuals involved ultimately left the restaurant, continuing to insult the employees.
Whether or not one is satisfied with the service, nothing justifies this kind of behavior. Employees and managers are still human beings and deserve a minimum of respect. Seeing the scene, I can understand why the team didn't want to continue the conversation under such circumstances.
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Coco Lovelock
.
31 mai 2026
10,0
Takeaway order. Back home, we noticed some mistakes: iced tea instead of Sprite, flat sparkling water (was the gas canister empty?), and most importantly, the sandwich we ordered was missing a rösti (even though we were charged for it). We tried calling them several times. No one answered, even half an hour before closing time, hence the Google review in the hope of getting a response from them. (Order 4793 on 05/17/26 at 7:18 PM)
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Agnes Alban
.
17 mai 2026
6,0
Clean, hot burger and great staff 👍
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Joey Leto
.
07 mai 2026
10,0
We celebrated my son's birthday at McDonald's in Chinon, and just like for my two daughters before, everything went perfectly! This is the third time we've organized a birthday party there, and we're always just as happy.
The children have a blast, and everything is well-organized. The team is truly fantastic; we're supported from start to finish, which makes the event simple and enjoyable for the parents.
I highly recommend it for a stress-free and successful birthday party!
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Cynthia Brun
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30 avril 2026
10,0
Cassandre, adorable, smiling, very helpful, cheerful, and full of energy... Always happy to see her...
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Carine Gautier
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28 avril 2026
8,0
Delighted to see the women's toilets clean
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claire pelletier
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22 avril 2026
6,0
Always a very warm welcome at this McDonald's!
Special mention to Cassandra for her kindness and professionalism 😊
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Sarah
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21 avril 2026
10,0
I want to highlight the professionalism of the person who checked our order on Friday evening. Very kind, smiling, and pleasant, it's truly a pleasure to receive such a welcome. It's always a pleasure to shop when this employee is working!
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Amelia Evin
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29 mars 2026
10,0
McDonald's...what you'd expect from a fast food restaurant
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Miguel Rodriguez
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27 mars 2026
6,0
I would like to highlight one of your colleagues (Cassandra) for her exceptional professionalism. She goes above and beyond to satisfy customers and is always smiling. Despite one of the loyalty products being out of stock, she managed to find it for me within 24 hours through another nearby restaurant. A huge thank you to her for her hard work.
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celine ducluzeau
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26 mars 2026
10,0