10:21 AM
No customers, not even a hello, nothing… the employee turns away and that's it.
On the other hand, the cashier was friendly and professional.
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Nini Lenys
.
25 octobre 2026
6,0
I find this unacceptable. I paid for my two CBO meals at the kiosk and swiped my voucher, but when I went to pay, I was charged the full amount. I went to the counter to get a refund for the difference, and they told me no, because the voucher only works half the time and I should have paid at the register! No refund or goodwill gesture was offered by McDonald's Tourcoing Pont Rompu.
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Isabelle Catteau
.
09 octobre 2026
6,0
⭐⭐⭐⭐⭐
We came to McDonald's as a family this Sunday and had a wonderful time.
We especially wanted to thank Théo, who took such kind care of us. He's a very friendly, smiling, positive, and truly professional young man. His warm welcome and good humor made all the difference.
In a place where you simply come to eat with your family, it's precisely these little touches and this quality of service that make the experience even more enjoyable. Théo truly deserves to be commended for his work and his attitude.
A big thank you to him for this warm and professional welcome. We left with smiles on our faces and we will gladly return. ❤️ Well done, Théo, don't change a thing! 👏😊
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Marc Jankiewicz
.
03 octobre 2026
10,0
We waited 20 minutes for our meal, though there was only one other person in the restaurant. When it arrived it was cold, dry and the sauces had been forgotten
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Anne-Marie Porter
.
01 octobre 2026
6,0
I find the seats quite sticky; I don't know if it's just my impression or not, but they're really sticky and also very annoying. Cold food isn't acceptable for the price.
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Steve Autin
.
30 septembre 2026
6,0
Hello, I just placed a delivery order, fries and fries, a royal cheese instead of a deluxe, what a shame...
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Nadia Davoine
.
26 septembre 2026
6,0
Dirty, poorly maintained toilet, tables poorly cleaned and not dried properly...
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Stephane Cosyns
.
20 septembre 2026
8,0
I was particularly surprised during my visit to the McDonald's in Roncq this evening. Despite the rush and the crowds due to the street fair, the person at the drive-thru was incredibly kind, smiling, and pleasant. It's truly refreshing to see someone keep smiling and remain so friendly and professional even under these circumstances!
This isn't the first time I've encountered this young woman, and each time I receive a wonderful welcome, a smile, and genuine kindness. Plus, she's efficient! 😁
Usually, it's a disaster; we're just another order on their list. But honestly, this makes all the difference! It deserves to be highlighted when someone truly does their job well.
Thank you for your good cheer; it's much appreciated! 😊
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Alexandre Choquet
.
06 septembre 2026
10,0
Average toilets, bins often full. Slow service.
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jxste. karma
.
11 août 2026
6,0
The staff were very kind and welcoming. The place was clean and quiet despite the presence of children. Thank you to Oceliane for her help.
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VIRGINIE DELABAERE
.
06 août 2026
10,0
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