McDonald's sur Tours

Order placed via the internet, the young girl guided me to validate my order. Very nice

Very kind staff and very responsive when problems arise. I have come several times and I am always satisfied.

McDonald's is probably one of the most dynamic McDonald's restaurants in the entire metropolis of Tours. First of all, structurally, visually, we are on the great classic architecture of McDonald's, with the presence of a space for children, the presence of a parking lot with a significant number of spaces for cars, as well as for bicycles. . We also note the presence of a terrace for those who like to eat outdoors. The interior is also satisfactory, pretty, with enough terminals to not have to queue for very long on Friday evening. There are a significant number of seats, but unfortunately most of the seats are wobbly or lacking in comfort. Likewise, the distribution of the trestles is generally unsatisfactory: some terminals have no trestle and we therefore have to borrow from the neighbor. As far as food is concerned, it's satisfactory, we have a wide range of choice thanks to the presence of the Mc Café, which therefore offers us pastries and desserts. So we have products that in Tours Center for example, we don't necessarily have. The service is good for a McDonald's, but on the other hand, there is a big lack of seriousness in order delivery. Once, I barely received 1/3 of my order and the employee dared to say “bon appetit” to me without telling me what the rest was. After 2/3 mins, I had to go get it myself, and it happened to me a few times that I had to ask for something to be forgotten, although it's still quite rare. However, when you order cinnamonrolls, in 50% of cases they won't bring it to you because they heat them up and completely forget about them. Suddenly, we have to go and claim them at the checkout, which is a shame. The employees are pleasant and attentive, nothing to say about that and in terms of price, you shouldn't expect much compared to other McDonald's in the city. The speed of receipt of orders depends on the traffic and I therefore do not note this point. However, between 6 p.m. and 10 p.m., on weekdays, this varies between up to around 15 minutes, although I do not have the mathematical tools to prove this point. It is therefore a McDonald's that I recommend with pleasure. A small 4/5 stars because of the seats and the problems I encountered with the service, otherwise, apart from that, this McDonald's has nothing to envy of the others, and we always want to return there. (In photo, the order where I received barely half so I was talking).

A serious team that works more than adequately even if there are a lot of people. Well done 👏

We came to 350 people and the Macdonald delivered! Between the pins and the service, everything was perfect!

I have already come to eat here twice before going to the cinema. The service is quite fast and the products ordered are hot AND complete on the tray. A good place to eat on the go. The McCiné is a very good point too.

Very responsive room manager, always with a smile, knowing that I had a little problem with my order, he was able to be commercial without any problem and was able to resolve the problem fairly quickly. thanks to him

location well located, fast service, and clean

Toujours agréable de manger rapidement un menu.La serveuse était d un grande gentillesse et la nourriture était bonne.

Pas d'erreur dans la personnalisation de la commande ! Génial !