McDonald's sur Saint-Herblain

A very welcoming service with Araphy delivering the orders. A very friendly young man, always smiling and kind. A flawless way to end the weekend.

I was a little put off by some online reviews, but my experience this Sunday at lunchtime was ultimately better than I expected. It wasn't too crowded, the atmosphere was quite calm and pleasant, and the restaurant seemed decent overall at first glance. I had come to redeem 75 points for something. The machine didn't initially recognize my reward, but the staff at the counter sorted it out very quickly. My order was complete, nothing was missing, and the employees were efficient, polite, and friendly. The burger was rather small, but with the fries and the drink, I still ate my fill. Unfortunately, cleanliness remains the main negative point for me. I found several small black pieces, some very thin, at the bottom of my drink. This really bothered me and prevented me from fully enjoying my meal. It's a shame, because without this hygiene issue, I would probably have given five stars: the rest of the experience was frankly quite positive.

Perfect service, nothing to complain about, quick and thorough, and very pleasant.

Great atmosphere, a welcoming and humorous team!

Thank you to the team for taking back my order without any fuss, even though it was my mistake. Now that's customer service! Thanks again to the team leader. Plus, I got a cool bonus!

Many thanks to the very friendly, welcoming and warm manager, I highly recommend him.

I've never seen a McDonald's as clean as yours! This is my third visit, and I've always found your McDonald's clean, even the restrooms! I wanted to mention this because McDonald's restaurants are generally very poorly maintained, especially the restrooms, tables, and floors. Well, all three of my visits have been excellent! Keep up the good work!

The service was very quick and the staff very pleasant. Thank you for your professionalism and warm welcome.

A huge thank you to Rudy! We arrived at the checkout after placing our order at the kiosks, and he greeted us with a big smile. Very kind and pleasant, he creates a great atmosphere with the staff while remaining highly professional. It's truly a pleasure to encounter such a friendly and dedicated person. Thank you for the excellent service!