McDonald's, France sur Lormont

It's a real shame because there's always something missing from the orders, and the wraps and drinks are really awful compared to other McDonald's. I find it astonishing how much of a difference there is... unfortunately, it's best avoided despite the friendly staff 👍🏻

We came for dinner as a family one evening. Although the service was a little slow due to staff shortages, we particularly appreciated the welcome from our waiter, Gursel. Despite the situation, he remained very helpful and smiling, and knew just what to say to ease the wait and ensure we had a pleasant time.

Order placed on the McDonald's+ app for two meals, including a Golden Retriever meal with a figurine, which I received without. I received a pack of 6 nuggets instead of a pack of 4. Please be more careful next time.

Thank you to Lemuel for the friendliness and impeccable service 🤗

Milkshakes are not available. Very good service.

Kudos to Melvin (we think that was the manager's name tonight) for his hard work this evening! Despite the crowds and high demand, we were greeted with a smile and served quickly. It's been a long time since we've received such a warm welcome and excellent service at the Lormont McDonald's. Thank you to him for his professionalism!

Maxence, best employee of the month

Absolutely filthy. Filthy outside. Filthy inside. Fries on the floor, napkins...it's more like a pigsty than a fast-food restaurant. The waiter was very nice.

Despite a minor hiccup I had with a manager named Anaïs at the time, I have to admit that this McDonald's is really good. It's one of the only McDonald's in the area that, in my opinion, is accessible to everyone in terms of price and service. At least, when I compare it to other McDonald's in the region, particularly the ones in Cadaujac (Martillac), Talence, and Pessac, where you can tell everything is about the numbers… They even charge you €0.20 on your card for a sauce… Similarly, in terms of food, they're the only ones who haven't strayed too far from the essence of McDonald's. And I should also mention the staff, 80% of whom are very pleasant and helpful at this McDonald's. Granted, this McDonald's isn't spotless because in fast food, it can't be spotless 24/7. But overall, the McDonald's is very clean, and the reusable dishes are very clean too (which isn't the case in all McDonald's). However, the one major drawback of this McDonald's that absolutely needs to be changed is the lids on the drinks and milkshakes. It's only at this McDonald's that I always spill something on myself because the lid barely stays on the cup. Otherwise, this McDonald's won't disappoint you. And know that this is a very honest opinion, considering I almost came to blows with one of the managers one day (it was many years ago, and I must say she was clearly trying to push me to my limit that day… Instead of calming the situation, she was constantly provoking me). But two intelligent people who have grown and changed cross paths again. And in the end, over the years, we didn't become best friends, but our relationship became cordial again. And that's all we ask for.

I have to leave a Google review for a chance to win a small fry in a prize draw.