Very good stay in a family suite, played the tricks, hotel corresponding to my expectations, pleasant swimming pool (the changing rooms deserve a little refreshment) and good restaurant, very friendly staff. I recommend
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Alexis Chavantré
.
23 septembre 2024
8,0
Very nice swimming pool and spa area
Very close to the highway but good soundproofing no noise in the room
Restaurant room without soul, disappointing decor
Free outdoor parking
Friendly staff
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Hélène G.
.
22 septembre 2024
8,0
Very good stay, perfect room, very good bedding. The meals were excellent.
Just 2 small negative points we took a non-alcoholic cocktail as an aperitif given the price 8€ it lacked flavor.
Too bad part of the spa was under maintenance.
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Melissa Kadi
.
17 septembre 2024
8,0
We had a good 4-night stay in this establishment not far from the center of Tours and in a quiet area. The staff (reception, restaurant, room) are really very good, always smiling and pleasant.
The room was spacious, a little dated in terms of decoration but we were happy with it despite the slightly strange air conditioning and the "pompom" for a 4 star the shower door which had disappeared (broken during replacement, but you will have to be patient because the owners of this hotel (franchisee, ATYPIO investor fund) authorize the ordering of a few doors per month) I am dreaming!!
Now let's move on to the side that brought us to this hotel: THE SPA SWIMMING POOL, very beautiful but unfortunately the HAMMAM is broken, well let's go to the SAUNA ha damn no water tray with the ladle to water the stones, OK great let's go to the JACUZZI then, it finally works!! A quick trip to the swimming pool to relax where the water temperature is perfect.
As for the restaurant now, the menu is simple but sufficient, the choice is there, the prices are correct for a 4 star. The service is fast, staff very professional.
We of course reported all these problems to the reception staff who understood our dissatisfaction very well and made a commercial gesture.
We will surely return to this hotel because we like the MERCURE hotels for their spacious rooms and service facilities, but ladies and gentlemen investors if this establishment lives up to its stars it will be perfect!!
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Jean-Marc GONTHIER
.
24 août 2024
8,0
Very clean room, nice, friendly staff. Nice swimming pool.
Comfortable bedding
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Celine Monnier
.
23 août 2024
10,0
Good pool good location good service
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Louis Guillot
.
22 août 2024
10,0
Just a small note: during my stay, I wanted to change rooms for a prestige room, because it was not available when I booked. I still wonder what the difference is between a normal room and a prestige room, apart from the Nespresso, the bathrobe and the little slippers. Since there were two of us, we had to share a bathrobe and a pair of slippers (I'm kidding but it's not serious anyway). Other than that, nothing else to report. The hotel is well located.
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fred Altabanck
.
21 août 2024
8,0
Very clean hotel, friendly staff
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Patricia DESFONTAINES
.
20 août 2024
10,0
A very warm welcome with a beautiful entrance hall.
Needs a refresh in terms of room decoration. Good bedding
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Charleen “Cha” B
.
19 août 2024
8,0
Un restaurant d'hôtel qui offre une salle vaste, moderne et propre.
Le service est professionnel et amical.
Le carte du déjeuner propose une formule unique avec peu de choix mais avec un prix très raisonnable et de la qualité.
duodhemispheres
.
16 juillet 2024
8,0