My daughter and I went today to get a coffee, a Bueno muffin, and a cookie, which was excellent! We were very well received by a friendly and professional saleswoman! I highly recommend it.
I asked for 3 donuts despite the promotion "buy 4 get 1 free" (2 coffees, 1 bottle of water, 22 euros already, my god).
Then my son wanted another donut, so I bought a fourth. We were at the table. I asked myself, "Can I have the free donut since that makes 4?" (no customers came through between even 2 payments). The manager replied, "No, not possible."
We won't be coming back, no shopkeeper, cold atmosphere, almost a nuisance!