15/09/2024: Back in Dax for the 7th year we went to dinner as always at sans Pietro. Friendly welcome from the boss, service provided by two smiling and efficient waitresses. The cuisine is generous and tasty, an establishment to recommend
03/09/2024: It's a place we used to frequent but unfortunately we won't be returning. The last time I asked to change my daughter's diabolo and even if it didn't work, the waitress changed it. Last Saturday we ordered diabolos, my husband's, nothing to complain about but mine without bubbles, my husband told me to have it changed but to go to the counter and report it for greater discretion, the angry waitress telling me that it was a new bottle and she shows it to me and indeed it was started but from one glass not 2 I remarked to her and told her that she must have given me the rest of another bottle and she replied that the last time I already did it to him in a tone I felt very small in front of my school teacher
I told her not to take it like that and that I had come to relax not to get yelled at, she ended up changing my glass but furious.
I tell my husband and explain to him that I just want to leave, she has ruined my appetite and he tells me try to ignore it.
She arrives with the pizzas she serves my husband and before serving mine she stares at me uncomfortably while holding the plate and tells me it suits you or you have to make it again too, I tell her yes that's fine, she comes back to the load and still hasn't put the plate down and adds are you really sure you don't want us to do it again and still looking at me there I told him that's enough now I didn't come there to make myself yell
The boss kept apologizing, but unfortunately it's difficult to find staff and the waitress is playing games, it's because of people like that that restaurants close
Furthermore, having worked for many years in catering and having had my own business, I can affirm that when a drink is served in the dining room it must be in a glass bottle uncapped in front of the customer and not served from a one-liter plastic bottle, prepared at the bar.
It is not the same VAT and this is why it is authorized to serve from a plastic bottle provided that the consumer is seated at the counter but not in the dining room
As for the pizza we each ate barely half, my husband because his was dry like cardboard and very salty and mine was good but this story took away my appetite, I am greedy and unable to make the deadlock on dessert but there I couldn't
The prices have increased on the restricted menu and the quality is no longer there unfortunately
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